Public warned over NBN phone scams

August 31, 2017

Scammers are increasingly using government brands like the NBN, warns the Australian Competition and Consumer Commission.

SCAMMERS are now pretending to be employees of the National Broadband Network in an effort to con victims out of money and personal information, the Australian Competition and Consumer Commission has confirmed.

Australians over 65 are particularly at risk, as fraudsters use phone calls to target their victims, signing them up to fake accounts, gaining remote access to computers, and stealing personal information such as identity, addresses and Medicare and licence numbers.

ACCC deputy chair Delia Rickard said scammers were increasingly using government brands, like the NBN, to trick people.

She said if a stranger asks to pay for a service using an iTunes gift card, it was a scam.

‘‘Their goal is always to either get hold of your money or personal information,’’ Ms Rickard said.

‘‘NBN will never phone you out of the blue to try to sign you up to a service over its network, and if you get an unsolicited call like this, it’s a big red flag.

‘‘They will also never call you to remotely fix a problem with your computer, or to request personal information.’’

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