COLIBAN Water wants to hear from customers on plans for the region’s water security over the next 50 years.
Raw water manager Steve Healy said the corporation plans 50 years into the future on an ongoing basis.
‘‘Our Urban Water Strategy outlines water supply initiatives to meet the region’s residential, business and community urban water needs in coming decades,’’ Mr Healy said.
Coliban Water customers and people living, working and visiting the Coliban Water region can share their opinion by completing a short survey on the Coliban Water website.
‘‘The views of the community form an integral part in shaping our Urban Water Strategy.
‘‘We have 49 towns in our region across nine different water supply systems. Each system has its own strategy to maintain a balance between customer demand and water availability,’’ Mr Healy said.
Water corporations across Victoria formally review their Urban Water Strategy every five years. The strategy takes into account population growth and climate variability.
‘‘The strategy is a key input into our Pricing Submission 2018, which captures customers’ views and preferences as part of determining our prices, and water and sewer services from July 1, 2018.
‘‘To understand the voice of our customers we have a rolling program of community visits through our Your Town program, our customer consultative committees, conversations with customers through various channels and targeted customer research,’’ said Mr Healy.
The Urban Water Strategy survey will be open until the end of February 2017.
For further information, to complete the Urban Water Strategy survey, or to give us feedback of any kind, visit our Pricing Submission 2018 web page on www.coliban.com.au.
Customers without internet access can contact our Customer Support team on 1300 363 200 for a hard copy of the survey.